Completing your bankruptcy application online

How to use AFSA's Online Services to submit your forms if you are applying for bankruptcy or have been made bankrupt by a court order (sequestration order).  

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Log in to your Online Services account

To begin, log in to your Online Services account. If you don't already have an account, you will need to create one.

The form/s you need to complete depends on whether you:

For information about setting up an account or proving your identity, see Get help with creating an Online Services account.

If you are unable to complete the online proof of identity check, or unable to complete the application online, see Submitting a bankruptcy application offline.

Getting started

Once you have logged in, you will be taken to your dashboard where you can begin your application.

Before completing your form/s, you must confirm your reason for submission.

You will be asked the question 'Has someone made you bankrupt through a court order?'. Your response will determine which form/s you need to complete.

Bankruptcy submission form asking if someone made you bankrupt through a court order, with Yes and No options

If you are voluntarily applying to become bankrupt, select 'No'. This will mean you need to complete both a Debtor's Petition form and a Statement of Affairs form.

You should then see the following screen:

 

Bankruptcy submission dashboard showing incomplete forms with sections for personal details, income, assets, debts, and legal actions.

If you have been made bankrupt by a creditor (court order), select 'Yes'. You are only required to complete the Statement of Affairs form.

Bankruptcy submission screen showing forms required for a statement of affairs, including personal details, income, assets, debts, and legal actions.

Bankruptcy by court order (sequestration order)

You must submit a Statement of Affairs form within 14 days of the date you were advised of your bankruptcy. Do not submit a Debtor's Petition form. The debtor's petition is only for applicants voluntarily applying for bankruptcy.

For more information, please see A creditor has made me bankrupt or contact us at info@afsa.gov.au or on 1300 364 785.

Completing the forms

When completing your forms, make sure that each section has been completed before you submit your application. The benefit of using Online Services is that we will save your answers as you go, so you can start a form and come back later by logging into your account.

We suggest gathering the following information to help you: details of your income and things you own, your debts, any company involvements and other issues. This may include payslips, Centrelink statements, bank statements, account numbers and details of court cases you are involved in.

For more information and to understand the requirements of the forms, see Applying for bankruptcy.

Voluntarily applying for bankruptcy

Before you submit your application, make sure you understand the consequences of bankruptcy. Once accepted, voluntary bankruptcy cannot be cancelled or withdrawn if you change your mind. See Before entering bankruptcy.

To apply, you must:

  1. Complete the Debtor's Petition form.
  2. Complete the Statement of Affairs form.
  3. Upload any supporting documents.
  4. Review and submit your application.

Take a moment to ensure your responses are accurate and that you have provided all supporting documentation. Incorrect or incomplete answers, or missing documentation may lead to delays.

Applying for bankruptcy jointly with someone else or as a member of a business partnership?

Each person must create an Online Services account and complete separate Debtor's Petition and Statement of Affairs forms. All forms by all parties must be submitted on the same day.

A creditor has made you bankrupt (sequestration order)

If you have been made bankrupt by a court order (sequestration order), you are only required to complete a Statement of Affairs form.

Your Statement of Affairs will need to be lodged with the Official Receiver (AFSA) and your trustee. This must be done within 14 days of the date you were advised of your bankruptcy.

Follow these steps:

  1. Complete the Statement of Affairs form.
  2. Upload any supporting documents.
  3. Review and submit your application.

Review your form to make sure all sections are completed, and your responses are accurate. Make sure that you have gathered any supporting documentation. Incorrect answers or missing documentation may lead to delays.

Supporting documents

You must upload additional documents to support your submission if any of the below circumstances apply to you:

  • You have stated at question 10 of the Statement of Affairs form that you intend to submit a Request for information on the NPII to be withheld, removed or corrected form with the Inspector-General for consideration. Upload a copy of your completed form at question 10.
  • You have consent from a registered trustee to manage your bankruptcy. You must include a signed copy of the Trustee Consent to Act Declaration.
  • You currently do not reside in Australia and need to provide evidence of your connection to Australia. This may include:
    • travel itinerary showing travels to and from Australia
    • evidence of overseas employment
    • most recent Australian tax return.
  • You are applying for bankruptcy as part of a business partnership. You must attach documents relating to the financial affairs of the partnership such as:
    • profit and loss statements
    • balance sheet
    • taxation documents.

Do not attach any documents if the above circumstances do not apply to you.

If you receive an error uploading a document, the troubleshooting tips below may help you.

Check the file format

Ensure the document is one of the below accepted file formats:

.csv .doc .docx .gif .htm .html .ico 
.jpeg .jpg .odp .ods .odt .png .pdf
.ppt .pptx .rtf .svg .tif .tiff .txt
.vsd .webp .xhtml .xls .xlsx .xml  
Check if the file is affected by malicious software 

Our system automatically checks documents for any malicious software that may pose a risk to our systems and data.

You can check for malicious software by scanning your file with an antivirus program before you upload it.

Make sure your internet connection is stable

You must have a stable internet connection for the file to be uploaded from your device to our servers. Any interruptions to your internet connection may cause the upload to fail. Check that your internet connection is stable before trying again.

What do I do if I can’t upload a document?

If you have tried the steps above and still cannot upload a file, then your device could be the cause of the issue. Try using a different device to upload your documents.

Alternatively, please contact us for further options.

Important information

Request to withhold certain information from the NPII

If you believe your safety will or is likely to be at risk by publishing your address or other information on the National Personal Insolvency Index (NPII), you may apply to have your address or other information withheld from the NPII. We cannot withhold your name or date of birth.

Important: If you do not submit this form at the same time as your Debtor's Petition and/or Statement of Affairs forms, your information may continue to be published on the NPII.

For more information on how to make a request, see Can I withhold my details that appear on the National Personal Insolvency Index?

Using a registered trustee

Registered trustees are unable to submit an online application for bankruptcy on behalf of their client. If a trustee is assisting a client with lodging an application, the client must complete and sign the paper forms themselves. The trustee may then send the completed forms to registry@afsa.gov.au.

For more information, see Submitting a bankruptcy application offline.

Getting help with your forms

A financial counsellor, registered trustee or other service provider may provide you with help when completing your forms. To speak with a free financial counsellor, contact the National Debt Helpline on 1800 007 007, or see Where to find help.

If a registered trustee is assisting a client with lodging an application, the client must complete and sign the paper forms themselves. The trustee may then send the completed forms to registry@afsa.gov.au.

Note: You must disclose the name of the person/organisation that helped you and any fees you paid for that assistance at question 12 of the Statement of Affairs form.

If you have any further questions or experience any issues, you can also contact us.

Checking the status of your bankruptcy application

Once you have started, you can log in to your Online Services account at any time to check the status of your submission.

Status options that you may see include:

Draft  You have started completing your Debtor's Petition or Statement of Affairs forms, but have not submitted it.
Submitted  You have submitted your forms, and we are currently reviewing them.
Accepted  We have accepted your forms for bankruptcy and a bankruptcy reference number will be listed. You will receive a letter from AFSA advising you of the next steps and your obligations while bankrupt.
Action required We require more information from you to accept your form. The additional information you need to provide will be sent to your email address. You can log back into your online account to edit your returned application and provide the information requested before resubmitting.
Rejected  We have rejected your application. The reasons we have rejected your form will be sent to your email address.
Withdrawn  You have chosen to withdraw your application before AFSA has been able to process it.