Contact us

Call us
1300 364 785
Standard opening hours are Monday to Friday 8:30 am to 8:00 pm (AEST and AEDT)
Closed on Saturday and Sunday and national public holidays.

If you need help outside these hours see Where to find help for a list of support services.

Outside Australia
Contact us through our International phone numbers.

Need a translator
If you have difficulty speaking or understanding English, contact us through the Translating and Interpreting Service (TIS).
131 450 and ask for AFSA on 1300 364 785.

Deaf, hearing or speech impaired customers
Contact us through the National Relay Service.