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Find our opening hours and phone, email and post contact details.
Contact us |
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Phone |
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Post |
Australian Financial Security Authority |
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Online |
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Contact hours |
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Monday to Friday |
8:30 am to 8:00 pm (AEST and AEDT) |
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Saturday, Sunday and national public holidays |
Closed |
If you need help outside these hours see Where to find help for a list of support services.
Outside Australia
Contact us through our International phone numbers.
Need a translator
If you have difficulty speaking or understanding English, contact us through the Translating and Interpreting Service (TIS) 131 450 and ask for AFSA on 1300 364 785.
Deaf, hearing or speech impaired customers
Contact us through the National Relay Service.
Media enquiries
To make a media enquiry email media@afsa.gov.au.
Corporate enquiries
Use the corporate enquiries form for requests about copyright, Freedom of Information, publications or statistics.
General enquiries
Complaints and reviews