Contact us

Call us

Phone: 1300 364 785
Monday to Friday 8:30 am to 8:00 pm AEST and AEDT.
Closed on Saturday and Sunday and national public holidays.

If you need help outside these hours see Where to find help for a list of support services.

Outside Australia
Contact us through our International phone numbers

Need a translator
If you have difficulty speaking or understanding English, contact us through the Translating and Interpreting Service (TIS)
131 450 and ask for AFSA on 1300 364 785

Deaf, hearing or speech impaired customers
Contact us through the National Relay Service

Media enquiries
To make a media enquiry email media [at] or phone 0408 105 665.

Corporate enquiries
Use the corporate enquiries form for requests about copyright, Freedom of Information, publications or statistics.