Provide feedback
Your feedback can help us identify issues and improve our services and information
Contact us
Call us
Phone: 1300 364 785
Monday to Friday 8:30 am to 8:00 pm AEST and AEDT.
Closed on Saturday and Sunday and national public holidays.
If you need help outside these hours see Where to find help for a list of support services.
Outside Australia
Contact us through our International phone numbers
Need a translator
If you have difficulty speaking or understanding English, contact us through the Translating and Interpreting Service (TIS)
131 450 and ask for AFSA on 1300 364 785
Deaf, hearing or speech impaired customers
Contact us through the National Relay Service
Media enquiries
To make a media enquiry email media@afsa.gov.au or phone 0408 105 665.
Corporate enquiries
Use the corporate enquiries form for requests about copyright, Freedom of Information, publications or statistics.
Referrals and Tip-offs
Submit a referral or make an anonymous tip-off to report wrongdoing, criminal misconduct, fraudulent behaviour or dishonesty.
Send us a document
Submit a document online, find out our postal address or serve a legal document.