Wellbeing support services
Help and support is available through a range of services.
Find contact details below for organisations that can assist you with your situation.
| Support type | Contact details |
|---|---|
| Mental health |
Lifeline - crisis support and suicide prevention service is available to provide short-term support for people who are feeling overwhelmed or having difficulty coping or staying safe. 13 11 14 - 24 hours Lifeline's crisis support online chat
13YARN - Crisis and mental health support for Aboriginal & Torres Strait Islander people who are in crisis, having difficulty coping or feeling overwhelmed. 13 92 76 - 24 hours
1300 22 46 36 - 24 hours Beyond Blue's web chat |
| Sexual assault, domestic or family violence counselling |
1800RESPECT - a national domestic, family and sexual violence counselling, information and support service. 1800 737 732 - 24 hours |
| Alcohol or other drug use |
Family Drug Support Australia - National 24 hr, 7 day a week telephone support service for families affected by alcohol and other drug issues. 1300 368 186 - 24 hours |
| Gambling |
Gambling Help Online - Free online support for anyone affected by gambling. 1800 858 858 - 24 hours |
| Payments and services |
Centrelink provides a payment to people eligible for income support. Call 132 850, or the Centrelink Indigenous call centre on 1800 136 380. If you are in financial hardship following a natural disaster, you may be eligible for crisis payments. |
| Support for carers |
If you become sick or injured and can’t continue to care for your loved one Carer Gateway service providers can arrange emergency respite services to take over while you recover if a suitable service is available nearby. |
| General and local | Ask Izzy is a website that connects people in need with housing, a meal, money help, family violence support, counselling and other services across Australia. |
Food, Housing and Accommodation
You can get help from non-government organisations.
- The Red Cross can help you look for suitable shelter. They also give meals to people with low incomes or housing problems.
- The Salvation Army helps people across Australia to find housing and support service. Phone: 13 72 58
Contact details for state-based housing services.
| State or territory | Resource |
|---|---|
| ACT |
The ACT Government - One Link can help you with social housing, community housing and affordable housing. Phone: 1800 176 468 |
| NSW |
Homes NSW leads the NSW Government's work to deliver quality social and affordable housing and address homelessness. Link2home can help if you’re homeless or at risk of becoming homeless in New South Wales. Phone: 1800 152 152 |
| NT | ShelterMe - directory for essential services for those at risk or experiencing homelessness. |
| QLD |
The Queensland Government - Homeless Hotline website can help you find emergency and temporary accommodation. Phone: 1800 47 47 53 UnitingCare Qld can also help you find accommodation. |
| SA |
Homelessness Connect - Homeless Connect SA is a 24/7 state-wide telephone service for anyone experiencing homelessness in South Australia. Phone: 1800 003 308 |
| TAS | You can find information about housing in Tasmania on the Hobart City website. |
| VIC |
Housing Vic can help you find housing. Phone: 1800 825 955 |
| WA |
Entrypoint Perth - a free assessment and referral service assisting people who are homeless or at risk of homelessness in Western Australia. Phone: 1800 124 684 |