Online Services help

If you've decided to apply for bankruptcy or temporary debt protection you need to submit your application online using AFSA's Online Services.

This page has information on how to create an Online Services account. It also gives you information on how to complete your proof of identity...

Find out how to complete the Bankruptcy Form once you’ve created your Online Services account.

This page has information about how to complete your Bankruptcy Form if you can’t submit your form using Online Services.

Find out how you can use your digital identity to access AFSA's Online Services on behalf of your organisation.

Report incidents for Insolvency Services, Bankruptcy Register Search, bankruptcy notices, AAR online, debt agreements, B2G services and OR notices...

Online Services are impacted when scheduled maintenance occurs.

Includes the terms and conditions for Online Services, account customers and business to government system integration.

This page has information on how to complete the bankruptcy form on behalf of another person.

Information for registered trustees, practitioners and financial counsellors about AFSA's digital bankruptcy application process.

Find out more about AFSA's Online Services for practitioners.

Key information about AFSA's digital bankruptcy application process, which launched on 1 October 2020.

You can use the Bankruptcy Register Search (BRS) to check if someone is, or has been, in a personal insolvency proceeding such as bankruptcy.

Hints and tips on the information you need to search the Bankruptcy Register Search

The National Personal Insolvency Index (NPII) is a publicly available electronic record of some personal insolvency proceedings in Australia.

Find out more about creating a Bankruptcy Register Search (BRS) account if you use the BRS frequently.

Get help to set up and manage users for your Bankruptcy Register Search (BRS) account.

This page explains how to make payments or updates to your BRS account, view your transaction history, and apply for credit.

Find out about making someone bankrupt through creditor bankruptcy notices.

Information on the different types of payment methods for online services.

An online service for debt agreement administrators and creditors to submit debt agreement forms and view debt agreement details.

An online service to allow trustees and their staff to apply for various Official Receiver notices.

Find out more about annual administration returns (AAR) using our system AAR Online for insolvency practitioners.

Get help with using AAR online - find user guides, reporting spreadsheets, incident reporting and help with resetting passwords.

FAQ's for: submitting your Annual administration returns (AAR), making realisations and interest charge payments, and AAR accounts.

Advertising of creditor meeting can only be lodged online using AFSA online service portal.

The API channel is a way to transact with our Online Services from your own business systems.