Incident and support forms

Report incidents for online services such as bankruptcy or temporary debt protection forms, consent to travel overseas forms, Bankruptcy Register Search, creditor bankruptcy notices, Annual Administration Returns, debt agreements, B2G services, and OR notices.

On this page

Incident report form

This form can be used to log an incident or fault with one of AFSA's online services:

  • professional and creditor services portal (for example, Annual Administration returns, OR notices, debt agreements or creditor bankruptcy notices)
  • personal debt portal (for example, bankruptcy or temporary debt protection forms)
  • Bankruptcy Register Search (BRS)
  • Request for consent to travel overseas.

Incident report form

Annual administration return (AAR) support form

This form can be used for enquiries relating to:

  • change of practitioner contact details (in AAR only)
  • missing or incorrect administrations listed as requiring an AAR
  • over-payment/refund requests
  • joint trustee payments
  • amendments to previous year returns
  • late lodgement, extensions, compliance, and calculations.

AAR support form

Debt agreements online support form

This form can be used by insolvency practitioners and creditors for support queries about AFSA's debt agreement online platform.

Debt agreement online support form

Business to Government (B2G) support request form

This form can be used to report issues or request support for B2G system integration.

B2G support request form

OR notices online

For any queries or support, please email ornotices@afsa.gov.au.

Forms Incident report form B2G support request form Annual administration return (AAR) support form