Incident report form
This form can be used to log an incident or fault with one of AFSA's Online Services:
- Bankruptcy Register Search (BRS)
- Request for consent to travel overseas
- AER Online
- Creditor bankruptcy notices (Online Services)
Annual estate return (AER) support form
This form can be used for enquiries relating to:
- change of practitioner contact details (in AER only)
- missing or incorrect administrations listed as requiring an AER
- over-payment/refund requests
- joint trustee payments
- amendments to previous year returns
- late lodgement, extensions, compliance, and calculations
Debt agreements online support form
This form can be used by insolvency practitioners and creditors for support queries about AFSA’s debt agreements online platform.
Business to Government (B2G) support request form
This form can be used to report issues or request support for B2G system integration.
OR notices online
For any queries or support please send an email to or.notices [at] afsa.gov.au.