Census results
In 2025, 87% of Australian Financial Security Authority (AFSA) employees participated in the APS Employee Census. The Census measures performance across 6 key indicators:
- employee engagement
- wellbeing
- leadership – immediate supervisor
- leadership – SES manager
- enabling innovation
- communication and change.
In 2025, AFSA improved across all 6 indices compared to 2024. Notably, the Immediate Supervisor index now sits above the APS average, reflecting strengthened leadership capability and improved communication.
Our people
Our people are our greatest strength and key drivers for change. We recognise and celebrate this. Our people enable us to meet our regulatory responsibilities, deliver services to the Australian community, and achieve positive social and economic outcomes.
We continue to invest in building an empowered, capable, and inclusive workforce, supported by a culture of learning and professional curiosity.
What we heard
Through our 2025 Census results and action planning process, our people told us:
- AFSA is recognised for its respectful, inclusive, and team-oriented environment, with a strong foundation of psychological safety.
- Staff value the agency's investment in learning and development, and see opportunities to further tailor training and career pathways.
- Flexible work, momentum for change, and continuous improvement are energising staff, with opportunities to enhance systems and workload management.
- Leaders are increasingly visible and strategic, with staff encouraging continued focus on timely decisions and consistent leadership practices.
Our Action Plan
AFSA's Census Action Plan outlines our strategic focus areas to strengthen organisational health, deliver on our priorities, and grow a highly engaged and effective workforce.
Our 2025–26 Action Plan is structured around 4 key pillars:
- Culture: Building a psychologically safe, inclusive, and learning-oriented culture across AFSA.
- Capability: Developing future-ready capabilities through targeted learning, knowledge sharing, and digital enablement.
- Employee Experience: Enhancing connection, growth, and meaningful engagement across the employee lifecycle.
- Leadership: Supporting leaders at all levels to champion learning, foster inclusion, and drive strategic workforce outcomes.
We'll measure success through improvements in:
- Psychological safety and risk culture
- Learning participation and internal capability
- Equity, inclusion, and empowered decision-making
- Leadership capability and visible recognition.
Downloads
We release our 2025 results to show our commitment to transparency and our people.