Service standards and governance
This charter describes AFSA's vision, role and service commitments. Learn about our service standards and the ways you can assist us.
This plan outlines how we make our documents and data accessible to help you access the information you need.
This review aims to support AFSA's strategic direction and identify capability gaps. Discover our strengths and areas for improvement to ensure future success.
Diversity and inclusion
This plan outlines AFSA's commitment to reconciliation and enacting real change. It sets out our goals, actions and continued progress towards reconciliation.
This plan outlines AFSA's dedication to fostering an inclusive workplace where all LGBTIQ+ employees feel accepted and can bring their true self to work.
AFSA has made notable progress in its efforts to reduce the gender pay gap. Learn about our commitment to achieving gender equity.
Supporting the vulnerable
This framework describes the vital role AFSA plays to support people experiencing vulnerability. It focuses on empathetic and tailored services to those in need.
AFSA meets all requirements of the Commonwealth Child Safe Framework. We review our risk register annually to address any child safety risks.
This best practice report explores ways to protect vulnerable individuals from untrustworthy advisors, aiming to combat predatory practices and disrupt their business model.