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Welcome to your homepage

Here you will find a collection of quick access to useful links, tools, and other resources.

Practice guidance

Assists regulated entities by explaining how the law should be interpreted and gives guidance on specific insolvency practice.

Apply for practitioner registration

Find out how to register as a trustee or debt agreement administrator.

Realisations and interest charges

A table of the current and historical realisations charge rates.

Distribution of bankrupt estates between the official trustee and registered trustees

There have been some changes under which the Official Trustee (OT) distributes its work to private sector registered trustees (RTs).

Complete a bankruptcy form on behalf of someone else

This page has information on how to complete the bankruptcy form on behalf of another person.

Incident and support forms

Report incidents for Insolvency Services, Bankruptcy Register Search, bankruptcy notices, AAR online, debt agreements, B2G services and OR notices...
Vulnerability Framework

AFSA plays a vital role in supporting people experiencing vulnerability with many people who access our services already facing significant financial stress.

A creditor is still contacting me about a debt

What to do if creditors are still contacting you demanding payment for debts.

AAR Online

Find out more about annual administration returns (AAR) using our system AAR Online for insolvency practitioners.

AAR Online frequently asked questions

Get help for frequently asked questions about Annual administration return (AAR) Online

AAR Online support

Get help with using AAR online - find user guides, reporting spreadsheets, incident reporting and help with resetting passwords.

About meetings of creditors

Creditor meetings play an important role in insolvency proceedings. Find out what happens at these meetings.

Account customer terms and conditions

These terms describe your rights and responsibilities when using your account with AFSA Online Services.

Adding a third party authority during bankruptcy

You must provide a third party authority to allow your trustee to discuss your bankruptcy with anyone besides you

Administration of estates of deceased persons

Official Receiver Practice Statement 5 explains administration of estates of deceased persons.

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