Send us your feedback
We welcome your feedback to help us improve our service and information.
If you had a positive experience with our staff or services, please let us know.
We invite you to share any suggestions for improving our services or information.
If you are dissatisfied with our services or information, you can submit a complaint.
Website feedback
To give feedback about our website, please use the Was this information helpful? form at the bottom of the relevant page.
For general feedback, use the Was this information helpful? at the bottom of this page.
How we handle your feedback
AFSA is responsible for monitoring standards of personal insolvency practitioners (including registered trustees, the Official Trustee, and debt agreement administrators) under the Bankruptcy Act.
Our role includes investigating reports of misconduct against trustees and administrators. We also deal with requests for review of certain decisions made by trustees on behalf of the Inspector-General in Bankruptcy.
For more information see: Reporting misconduct to AFSA.