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The Translating and Interpreting Service is available 24 hours a day, seven days a week for over 170 languages.
Freedom of information
Find out more about Freedom of Information (FOI) , how to make a FOI request and contact details for the FOI Coordinator.
Information publication scheme
Find out about AFSA's Information Publication Scheme (IPS).
Reconciliation action plan
Links to the reconciliation action plan (RAP). Includes the four areas of respect, opportunity, relationships and tracking progress and reporting.
Terms and conditions
This website publication is a guide intended to provide general information and not intended to be legal advice.
Online Services terms and conditions
Includes the terms and conditions for Online Services, account customers and business to government system integration.
Freedom of information disclosure log
More details of Freedom of Information requests and FOI contact options.
Request for review
Enforcement and Practitioner Supervision may review some decisions made by trustees and administrators
Can I appeal?
If you wish to lodge a request for a review, you must do so within 60 days of the date the trustee informs you of their decision.
Applying for compensation
How to claim compensation from us for defective administration that has caused you detriment.