APS4 Portfolio Support Officer

Location:
Melbourne
Employment status:
Non-ongoing, Ongoing
Hours:
Full-time
APS classification:
APS Level 4
Applications close:
AEST

About the position

The Enterprise Portfolio Management Office (EPMO) is a function within Strategy & Government. Its mission is to ensure that every project aligns with AFSA’s strategic pillars, delivers value, and stays on track. 

The EPMO oversee a diverse range of projects, ensuring that each one contributes to the agency’s strategic objectives. Effective portfolio management is more than just tracking progress; it’s about aligning initiatives with the organisation’s vision and goals. We help transition ideas into actionable plans and provide insights that drive informed decision-making. Our key services include: 

  • Project and Portfolio Management 
  • Performance management (of the portfolio) and reporting 
  • Governance and oversight 
  • Change management 
  • Capability uplift and connection of practitioners 

As the Portfolio Support Officer, you will lead and coordinate a broad range of foundational activities for the EPMO that enable AFSA to optimise the value of its investments and enhance enterprise delivery capability. This includes supporting performance management across projects and programs, development and maintenance of project management resources, communications, governance and administrative activities. 

Key accountabilities

  • Lead communications and stakeholder engagement across the portfolio – coordinate and deliver communications that keep stakeholders informed and engaged about the EPMO’s role, services and project management practices. This ensures stakeholders are well supported and understand project/program management expectations.
  • Develop and maintain the Enterprise Project Toolkit – develop and enhance standardised tools, templates and guidance to support consistent project and program delivery.
  • Contribute to the maintenance of the Portfolio Register – quality review project/program status reports to ensure information in the register is up to-date and coordinate updates with delivery teams.
  • Design and facilitate post-implementation reviews – under direction, plan and facilitate structured reviewed and workshops to capture lessons learned, assess outcomes and identify opportunities for improvement.
  • Provide governance support, including drafting of briefs and documentation – prepare high-quality briefs and reports to inform decision-making and support executive oversight of AFSA’s portfolio. This ensures governance bodies receive clear, timely and relevant information to guide strategic portfolio management.
  • Support performance management across projects and programs – contribute to activities designed to monitor the health and progress of projects/programs to improve portfolio outcomes.
  • Design and support the delivery of learning experiences – work with stakeholders across AFSA to build delivery capability through the design and implementation of targeted learning opportunities.  
  • Provide general administration and coordination across the EPMO – activities may include scheduling, tracking and file management. These underpin the smooth operation of the EPMO.

Qualifications and experience

The following will be highly regarded: 

  • A tertiary qualification 
  • Demonstrated experience working for the Australian Government (Federal) and support services 
  • Strong and confident communication skills (written and verbal). 

All duties will be performed in accordance with: 

  • the APS Values, Code of Conduct and Employment Principles
  • WHS obligations, taking responsibility for own health and safety and that of others
  • AFSA’s risk management framework and relevant legislation, including guiding others to identify and mitigate foreseeable risks.

Why AFSA?

You will enjoy excellent conditions including:

  • Generous superannuation (15.4%)
  • A modern work environment
  • Access to Employee Assistance Provider
  • Flexibility to balance work and personal life (including working from home arrangements and flexible start and finish times where applicable).

We are a workplace committed to providing an environment that values diversity and supports staff to reach their full potential. We encourage applications from Indigenous Australians, people from culturally diverse backgrounds and people with disability. At AFSA we encourage every employee balance their family commitments and personal interests with flexible working options.

Eligibility

Please note that this opportunity is open only to Australian Citizens. The successful applicant must have or be willing to undergo a security clearance to the level of Baseline as a condition of employment. To satisfy character requirements all AFSA employees must undergo a police records check.

Where a person has received a redundancy benefit from APS agency employment and their corresponding redundancy benefit period has not expired, they may be ineligible for employment. We encourage applications from peoples from culturally diverse backgrounds and people with disability.

How to apply

Applications close Thursday 7 August 2025 at 11:59 PM AEST.

Applications for this vacancy are submitted online through the AFSA careers portal. Further instructions on how to apply can be found on the advertisement webpage.

RecruitAbility applies to this vacancy. Under the RecruitAbility scheme you will be invited to participate in further assessment activity for the vacancy if you choose to apply under the scheme; declare you have a disability; and meet the minimum requirements for the job.

For more information visit: https://www.apsc.gov.au/recruitability

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