Get help with debt decisions

If you're in financial difficulty you may consider contacting a financial counsellor. Financial counsellors work in community organisations and may offer free, independent and confidential services. They can also:

  • provide you with information, support and may be able to speak to creditors on your behalf.
  • help you manage a short-term crisis and plan to prevent a future one.

Find a financial counsellor

Call the National Debt Helpline on 1800 007 007.

The hotline is free and the minimum opening hours are 9:30 am to 4:30 pm Monday to Friday.

When you call this number, you will be automatically transferred to the service in your state. Calls from mobile phones may incur a fee from the phone carrier.

Further help and support is available online at National Debt Helpline.

Other support services

Other services available to help you include:

 Find out about: