The Australian Financial Security Authority (AFSA) has today released its Vulnerability Strategy 2025–28, reaffirming its commitment to supporting people experiencing vulnerability across the credit system.
Vulnerability can affect a wide range of people, including those in financial distress, creditors, insolvency practitioners, small business owners and users of the Personal Property Securities Register (PPSR).
Chief Executive Tim Beresford said the strategy reflects AFSA's responsibility to ensure its systems and services are accessible, fair and responsive.
'Considering people experiencing vulnerability is not just an ethical imperative, it's central to how we shape policy and deliver services.
'Our strategy reflects AFSA's enduring commitment to ensuring no one is left behind, that we remove barriers and enable equitable access to the Australian credit system,' he said.
'Thank you to everyone who contributed to shaping this important work. Your ongoing insights and collaboration help make our services more inclusive and better connected to the people we serve.
'We're proud to be working alongside stakeholders to build a more inclusive and resilient financial future for all Australians.'
The strategy outlines how AFSA is continuing to improve the delivery of social and economic outcomes through its personal insolvency and personal property securities systems.
Developed through extensive consultation, the strategy reflects the input of AFSA's partners and stakeholders. Read AFSA's Vulnerability Strategy 2025–28.
