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Are you affected by the bushfires?
If you are in financial stress due to the bushfires, or if you are a volunteer, there are a number of support services available to assist you during this time. Free financial help is available through the National Debt Helpline on 1800 007 007. See Dealing with debt for more options.

You can also find information about emergency assistance on the Department of Human Services website Help in an emergency.

Owed money

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Call us
1300 364 785
Monday to Friday 8:30 am to 8:00 pm (AEST and AEDT)
Closed on Saturday and Sunday and national public holidays

Outside Australia
Contact us through our International phone numbers

Need a translator
If you have difficulty speaking or understanding English, contact us through the Translating and Interpreting Service (TIS)
131 450 and ask for AFSA on 1300 364 785

Deaf, hearing or speech impaired customers
Contact us through the National Relay Service

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