APS6, Senior Legal Support Officer

About the Role

The Senior Legal Support Officer plays a key role in enabling the effective operation of AFSA’s Legal Division by delivering high-level legal administrative and practice management support.

Working closely with the Executive Officer, legal professionals, and stakeholders across the agency, the role ensures systems, governance processes, and workflows operate efficiently and meet organisational standards.

The position contributes to quality assurance, reporting, and continuous improvement initiatives that strengthen legal service delivery and support informed decision-making.

Through proactive coordination and strong judgement, the role enhances the division’s capability to manage complex workloads and deliver consistent, high-quality outcomes.

Key Accountabilities

Under the direction of the Executive Officer, you will:

• Provide high-level legal administrative support including document management, record keeping, database management and workforce coordination
• Maintain oversight of the legal practice management system, undertaking audits, quality assurance activities and preparing reports for senior leaders
• Draft internal governance documents such as procedures and guidelines, along with a range of internal and external communications
• Manage shared mailboxes, triage enquiries, respond to clients and escalate complex matters as required
• Identify and contribute to continuous improvement initiatives to enhance the efficiency and effectiveness of the Legal Division.

All duties will be performed in accordance with:  

• the APS Values, Code of Conduct and Employment Principles  
• WHS obligations, taking responsibility for own health and safety and that of others  

AFSA’s risk management framework and relevant legislation, including guiding others to identify and mitigate foreseeable risks.

What we’re looking for / Qualifications

We are seeking a capable and proactive professional who can operate with a high level of autonomy and judgement. You will bring:

• Demonstrated experience providing high-level legal administrative or practice management support, ideally in a government or complex organisational environment
• Strong organisational skills, with the ability to manage competing priorities, coordinate workflows, and deliver accurate, timely outcomes
• Well-developed communication skills, including the ability to draft clear, concise governance documentation, reports, and correspondence
• Experience supporting governance, quality assurance, audit, or reporting activities, with a focus on continuous improvement
• Sound judgement, with the ability to identify risks, solve problems, and contribute to improving systems and processes
• Strong digital capability, including proficiency in Microsoft Office and the ability to quickly learn new systems
• A collaborative approach, with the ability to work effectively with legal and non-legal stakeholders and support others to meet practice management requirements.

Why join us?

At AFSA, you will enjoy:

• Generous employer superannuation contribution (15.4%) 
• A modern, flexible working environment 
• Access to the Employee Assistance Program 
• Flexible working arrangements, including remote work options and variable start/finish times where appropriate. 

We are committed to creating an inclusive workplace that values diversity. We welcome applications from First Nations peoples, people from culturally and linguistically diverse backgrounds, and people with disability. We support all employees to balance work, family, and personal commitments through flexible working options.

Eligibility

Please note that this opportunity is open only to Australian Citizens. The successful applicant must have or be willing to undergo a security clearance to the level of Baseline as a condition of employment. To satisfy character requirements all AFSA employees must undergo a police records check.

Where a person has received a redundancy benefit from APS agency employment and their corresponding redundancy benefit period has not expired, they may be ineligible for employment. We encourage applications from peoples from culturally diverse backgrounds and people with disability.

RecruitAbility applies to this vacancy. Under the RecruitAbility scheme you will be invited to participate in further assessment activity for the vacancy if you choose to apply under the scheme; declare you have a disability; and meet the minimum requirements for the job.

For more information visit: https://www.apsc.gov.au/recruitability.

How to Apply

Applications close Monday 15 June 2026 at 11:59 PM AEST.

To apply, click the Apply button on the AFSA job advertisement. You will be redirected to our application portal where you will find step by step instructions on how to submit your application.