APS6, Executive Support Officer
About AFSA
The Australian Financial Security Authority (AFSA) supports confidence in Australia's personal insolvency and personal property securities systems through regulation, service delivery and stewardship. AFSA is a modern national regulator committed to delivering trusted outcomes for government, business and the Australian community.
About the Role
As an Executive Support Officer (APS6) you will help senior leaders deliver critical regulatory and operational outcomes by ensuring priorities, correspondence, reporting and governance requirements are managed efficiently and accurately. Working closely with executives, colleagues across the organisation, and a range of internal and external stakeholders, you will coordinate information flow, support decision-making, and maintain strong business operations. You will provide high-quality executive and administrative support, prepare and quality assure briefs and submissions, and help drive timely delivery of projects, commitments and legislative responsibilities. Your work will enable leaders to focus on strategic priorities while ensuring stakeholders receive professional, responsive and effective support.
Key accountabilities
Reporting to the Executive Officer, you are responsible for:
- Managing correspondence, including monitoring emails, responding to enquiries where necessary, collating and following up information, and tracking high-volume activity to ensure deadlines are met
- Coordinating and checking that all required information is included in communications and correspondence, including briefings, reports, submissions and notes, to ensure the completeness and timeliness of written information before forwarding to the Executive Officer for accuracy, quality assessment and revision as required
- Working under limited guidance and acting as the initial point of contact for internal and external stakeholders to action requests, coordinate activities and support agency projects of varying complexity
- Providing secretariat support to stakeholder meetings, committees and working groups as required
- Ensuring the National Manager and Senior Director are appropriately prepared to engage with internal and external clients and stakeholders
- Working collaboratively with Executive Officers and Executive Assistants across AFSA to ensure a coordinated approach that enables the effective flow of information and work
- Undertaking ad hoc administrative tasks and projects as required
All duties will be performed in accordance with:
- the APS Values, Code of Conduct and Employment Principles
- WHS obligations, taking responsibility for own health and safety and that of others
- AFSA’s risk management framework and relevant legislation, including guiding others to identify and mitigate foreseeable risks.
Qualifications and experience
- Demonstrated experience in provision of administration support with a strong attention to detail, personal integrity and excellent problem-solving skills.
- Appropriate oral and written communication skills for an APS 6, stakeholder engagement skills and the ability to support colleagues working across tasks to manage competing priorities in a demanding and fast paced environment.
- Proficient IT skills in the Microsoft Office suite (Word, Excel, Teams, SharePoint and Outlook) and an ability to learn other software specific to the role:
- CTM travel booking system.
- Finance One financial management system, and
- Records Management system.
Working arrangements
AFSA supports flexible ways of working and is committed to helping employees balance their work and personal commitments. Flexible, hybrid, part-time and job-share arrangements may be available, subject to operational requirements.
Why join AFSA?
At AFSA, you'll contribute to meaningful work that supports Australians while developing your skills in a collaborative and inclusive environment. AFSA values its people and offers:
- 15.4% employer superannuation contribution
- Flexible working arrangements
- Hybrid and remote work options where operationally appropriate
- Competitive salary and conditions under the Enterprise Agreement
- Paid Christmas and New Year shutdown
- Generous leave provisions
- Learning and development opportunities
- Employee Assistance Program
- A supportive, inclusive and respectful workplace culture
AFSA is committed to creating a workplace where everyone feels welcome, respected and able to succeed. We welcome applications from people of all backgrounds and strongly encourage applications from First Nations peoples, people with disability, people from culturally and linguistically diverse backgrounds, and members of the LGBTQIA+ community
Eligibility
To be eligible for employment with AFSA, you must:
- Be an Australian citizen
- Successfully complete police record and identity checks
- Obtain and maintain the required security clearance
- Meet any probationary requirements applicable to the role
Security clearance: Baseline
How to Apply
Applications close: Sunday, 4 October 2026 at 11:59 pm AEDT.
To apply, select Apply and follow the instructions in the AFSA recruitment portal.
You are required to submit:
- a current resume (maximum 2 pages); and
- a pitch (maximum 500 words)
Your application should demonstrate how your skills, experience and achievements align with the requirements of the role.
For information about working at AFSA and preparing your application, visit:
Applications exceeding these limits will only be assessed up to the page and word limits specified.
RecruitAbility
RecruitAbility applies to this vacancy. If you apply under the scheme, declare you have a disability and meet the minimum requirements, you will be invited to participate in the next stage of assessment.
Reasonable adjustments
AFSA is committed to providing an accessible and inclusive recruitment process.
Reasonable adjustments are available throughout the recruitment process to support equitable participation.
For assistance, contact PeopleConnect@afsa.gov.au.