| 8:30 am | Registration for Invited Guests | 
| 9:00 am | Welcome to Country | 
| 9:15 am | Opening remarks by Tim Beresford, AFSA Chief Executive | 
| 9:35 am | Fireside chat with Michele Bullock, Governor, Reserve Bank of Australia
Michele will share her insights into the current economic climate with a focus on system stability. | 
| 10:05 am | Unlicensed pre-insolvency advisors: a united front
Panellists: 
Karen Cox, CEO, Financial Rights Legal CentreThea Eszenyi, Senior Executive Specialist, Companies & Small Business, ASICElyse Herrald-Woods, National Manager, Strategy and Government, AFSA This session will focus on untrustworthy advisors and unlicensed parties operating on the fringes of the system and targeting vulnerable people. | 
| 10:50 am | Morning tea | 
| 11:20 am | Lightning round: questions to the credit industryFacilitator: 
Marcel Savary, National Manager Regulatory Services, AFSA Panellists: 
Vivek Chaudhary, Deputy Commissioner, Lodge and Pay, ATONick Pilavidis, CEO, AICMAlex Vale, Managing Director Group, BravureEmma Penzo, Head of Economic Policy, ABA During this session, focused on the credit industry, panellists will share their insights and perspectives about maintaining a strong credit system for Australia.
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| 12:15 pm | Lunch | 
| 1:15 pm | People first: designing compliance
Speakers: Rebecca Saint, Deputy Commissioner, Public Groups - Client Experience, ATO; Greg Cassis, Chief Information Officer, AFSA. Rebecca will discuss the ATO’s innovative approach to tax. Greg Cassis, Chief Information Officer, Technology Services, AFSA, will share how new systems are being designed to ensure compliance in a way that puts the user experience first as part of our service modernisation project with AFSA. | 
| 2:00 pm | Afternoon tea | 
| 2:30 pm | Building financial security through financial capability
Facilitator:
 Stephanie Tonkin, CEO, Consumer Action Law Centre.
 Panellists: 
Patrick Burford, Group Manager, Communities, Department of Social ServicesBettina Cooper, Mob Strong Debt Help Financial Counsellor and Strategy LeadAndrew Dadswell, Senior Manager Consumer Communications, ASIC Stephanie will facilitate a discussion on financial capability focusing on case studies, tools and practical ways we can support the community we serve.
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| 3:30 pm | Closing remarks | 
| 4:00 pm | Networking drinks |