AFSA Summit 2024

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AFSA Summit 2024

13 November 2024, Sydney

This year, AFSA’s Annual Summit will bring together leaders from across industry and government to discuss our collective stewardship and how we all have a role to play to build confidence in a strong credit system for the Australian community.

The theme of the Summit is Building collective stewardship across the credit ecosystem.

Agenda

Session time Session topic
8:30 am
Registration and networking
9:00 am
Introduction from MC and facilitator:

Jenny Brockie
9:05 am
Welcome to Country:

Aunty Joan Bell
9:15 am
Summit welcome and introduce keynote:

Tim Beresford Chief Executive, AFSA
9:20 am
Opening remarks and keynote:

Hon Mark Dreyfus KC MP Attorney-General
9:50am
Session 1
In conversation: how stewardship supports confidence in our credit system
Speaker

Sarah Court Deputy Chair, ASIC

Panellists

Julian Roberts Acting Deputy Commissioner, Frontline Compliance, ATO

Lucinda McCann General Counsel, APRA

Tim Beresford Chief Executive, AFSA
10:45 am
Morning tea
11:20 am
Session 2
Doing the right thing: a culture of compliance
Speaker

Philip Crawford Chief Commissioner, NSW Independent Casino Commission

Panellists

Shabnam Amirbeaggi President, AIIP; Managing Partner, Crouch Amirbeaggi

Rachel Burdett President, ARITA; Partner, Cor Cordis

Neville Matthew National Manager, Education Surveillance and Enforcement, AFSA
12:10 pm
Lunch
1:10 pm
Session 3
Addressing vulnerability: collaborating across our credit system
Speaker

Fiona Guthrie CEO, Way Forward

Panellists

Emma Greenwood General Manager, Regulatory Operations Group, AFSA

Stephanie Tonkin Chief Executive Officer, Consumer Action Law Centre

Bettina Cooper Financial Counsellor and Strategy Lead, Mob Strong Debt Help
2:00 pm
Session 4
From the front line: 2 case studies tapping into the customer’s voice
Speakers

Lisa Keeling General Manager, Telecommunications Modernisation, Services Australia

Kim Hughes Business Bank General Manager, Digital and Transformation, CBA

Q&A facilitator

Jennifer Dobell Chief Operating Officer, AFSA
2:50 pm
Afternoon tea
3:25 pm
Session 5
Through the headwinds: consumer protection in our ecosystem and small business
Panellists

Alexi Boyd Founder, Small Biz Matters

Adam Hopkins Managing Director, Metrics Credit Partners

Marcel Savary National Manager, PPS and Regulatory Programs, AFSA
4:10 pm
Session 6

Q&A with audience and closing remarks
4:30 pm
Networking drinks
5:00 pm
Close

To enquire about attending the Summit, please email summit@afsa.gov.au.