Insolvency Services support

 If you've decided to apply for bankruptcy or temporary debt protection you need to submit your application online using the Insolvency Services portal.

If you’ve been made bankrupt by a creditor, you'll also need to submit a Bankruptcy Form online.

To do this, you’ll need to:

Once you’ve submitted your form online, you can log in to your Insolvency Services account to check the status of your application.

Follow the steps below to get started.

Create an Insolvency Services account

To complete your bankruptcy or temporary debt protection (TDP) form, you’ll first need to create an Insolvency Services account. 

As part of this process, you will need to answer a few questions to make sure you understand how bankruptcy may impact you. 

When you create an account, you’ll need your proof of identity documents to prove your identity.

Once your account is created, you will be able to access and submit a Bankruptcy Form or TDP application online. Creating an Insolvency Services account does not mean you have formally commenced any insolvency application process. This does not happen until you submit your form to AFSA.

Create an Insolvency Services account

If you need help creating an account see Help creating an Insolvency Services account or contact us.

How to complete the Bankruptcy Form

Once you have created an Insolvency Services account you can complete and submit the bankruptcy form online.

If needed you can save the form as you go and return to it later.

For more information see Completing the Bankruptcy Form online.

What to do if I can’t submit the Bankruptcy Form online?

If you can’t complete your identity verification and application online, contact us to request a copy of the form.

For more information on how to submit the form offline, including how to have your identity verified in person, see Submitting the Bankruptcy Form offline.

Completing the Bankruptcy Form on someone’s behalf

In particular circumstances, a person can complete the Bankruptcy Form on behalf of someone else only if the applicant is:

  • blind, partially sighted, illiterate or partially literate
  • non-English speaking or
  • physically unable to complete the form.

This process doesn’t apply to registered insolvency practitioners or financial counsellors that are simply assisting someone with the bankruptcy process.

For more information see Complete the Bankruptcy Form on behalf of someone else

Making a joint bankruptcy application

If you are applying for bankruptcy jointly with someone else, or you're applying with a partner of a business, you can use the online service to submit your bankruptcy application. In your form, state that you are jointly applying with someone else or as part of a partnership and provide their name. You will each need to complete separate applications and submit them within the same day.