Phone: 1300 364 785
Monday to Friday 8:30 am to 8:00 pm AEST and AEDT.
Closed on Saturday and Sunday and national public holidays.
If you need help outside these hours see Where to find help for a list of support services.
Contact us through our International phone numbers
Need a translator
If you have difficulty speaking or understanding English, contact us through the Translating and Interpreting Service (TIS)
131 450 and ask for AFSA on 1300 364 785
Deaf, hearing or speech impaired customers
Contact us through the National Relay Service