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Date of release: 
December 2020
Last updated: 
December 2020
  1. Introduction
  2. The purpose of this document is to outline the Inspector-General’s requirements and best practice principles in relation to the advertising and promotional activities of personal insolvency practitioners, or those acting on the behalf of personal insolvency practitioners.
  3. Who this direction applies to
  4. This direction applies to registered debt agreement administrators (RDAAs), trustees, as well as pre-insolvency advisors, brokers and others who act on behalf of personal insolvency practitioners, to promote personal insolvency and their related services.
  5. All practitioners, along with their agents or representatives, should consider this document when formulating and implementing their advertising and promotional strategies.
  6. What this direction applies to
  7. This direction applies to any communication by or on behalf of a personal insolvency practitioner that constitutes advertising and promotion of personal insolvency services and options. It covers advertising and promotion in any form or medium, including but not limited to: