AFSA is seeking feedback from debtors and creditors

In April 2022, AFSA will be seeking feedback from debtors and creditors to seek their perspectives of personal insolvency administration.

This will involve qualitative and quantitative research, undertaken by an independent social research agency, Whereto. Debtors and creditors will be directly invited by Whereto to take part in the research.

The aim of the research is to better understand the experience of debtors and creditors, and inform improvements in AFSA’s ability to support both groups.

When we last surveyed debtors in 2017, we found that some sought reassurance from insolvency practitioners to confirm that the survey was legitimate. Please feel free to provide such reassurance and any further enquiries can be directed to AFSA.